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Contact us

From our head office on Lord Street, Perth we provide services to caring families throughout Western Australia. 

Contact us using one of the methods below to find out how we can help.

Freecall
1800 242 636
Carers WA LocationFreecall from anywhere within WA

Street Address
182 Lord Street, Perth WA 6000

Postal Address
PO Box 638, Mt Lawley WA 6929

Phone and fax
Switch: 1300 CARERS (1300 227 377) or (08) 9228 7400 8.30am – 4.30pm
Counselling Line: 1800 007 332 (Freecall) 8.30am – 7.30pm
Fax: (08) 9228 7488

Email
info@carerswa.asn.au

Office hours
8.30am to 4.30pm Monday to Friday
Not open public holidays

ABN
38 219 836 631

Disability access
Ramp, Parking, Accessible toilet facilities

Interpreting Services
If you require an interpreter, please call the National Translating and Interpreting Service (TIS) on 131 450 and TIS will contact Carers WA whilst on the phone with you. TTY services are not available at this time.
https://www.tisnational.gov.au/Non-English-speakers/Help-using-TIS-National-services


Interpreter  TIS Logo

How to find us
Train Station: Claisebrook (NB: If coming by train, get off at Claisebrook Station, follow the freeway overpass (to the right) until you reach Edward Street. Turn left onto Edward Street and continue until you reach The Carer Centre on the corner of Lord Street.)

Parking:

  • Free parking on Lord Street between 9am and 4pm
  • Free at Claisebrook (limited spaces)
  • Ticketed parking on Brewer Street 8am - 10pm $2.30 per hour
  • Ticketed parking (on surrounding streets)

Buses: 43, 44, 48, 53
(please check with Transperth for timetables)

Complaints
Carers WA Complaints Policy

Carers WA acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to elders both past and present.

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