Carer Gateway is an Australian Government initiative providing a mix of free online, telephone and in-person supports, services and advice, for family carers in Australia. These services have been specifically designed and tested by carers to help reduce stress and build resilience in the caring role.
In addition to a number of resources available through the national Carer Gateway website, dedicated in-person supports and services are being delivered throughout the states and territories through a network of Carer Gateway Service Providers. For Western Australia, Carers WA is leading the delivery of these in-person services, in partnership with our delivery partner, HelpingMinds.
Carer support planning
Capturing a holistic picture of a carer’s individual circumstances and developing a tailored and personalised action plan of supports and services to alleviate areas of strain.
In-person peer support
A free, facilitated, four-part training peer support program.
In-person and phone counselling
Available through Carers WA and HelpingMind’s teams of qualified and accredited counsellors.
This service offers carers an opportunity to receive coaching to assist with identifying and reaching personal goals, whether they are related to the caring role or not.
Carer directed support
Financial support to provide carers greater control of the services they engage and how and when they are utilised.
Available in the form of emergency respite support and planned respite.
For more information or advice on the supports and services available, visit www.carergateway.gov.au or call 1800 422 737 Monday to Friday between 8.00am and 5.00pm local time. An after-hours service is available outside of these hours, including weekends. View our Carer Gateway resources.