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Carer Gateway Services

New practical supports available for carers.

Are you one of Australia’s 2.65 million carers? Getting help early can make a big difference to your life by helping to reduce emotional and physical strain and improving your overall health and wellbeing.

The Australian Government has launched a range of new supports and services through Carer Gateway. Carers can currently access new dedicated services including counselling, online coaching and skills courses via the Carer Gateway website. Carer Gateway can also help to navigate the various services and supports for carers available through government and non-government providers. These services were specifically designed and tested by carers with the aim of reducing stress and helping you to build resilience in your caring role.

Services available to WA carers include:

  • Carer support planning
  • In-person peer support
  • In-person counselling
  • Carer directed packages
  • Emergency respite care

Services are free to access for anyone looking after a family member or friend with disability, a medical condition, mental illness or someone who is frail due to age. These changes do not affect any other state or territory carer services, young carer bursaries or other services delivered through My Aged Care or the National Disability Insurance Scheme.

For more information or advice on the supports and services available, visit www.carergateway.gov.au or call 1800 422 737 Monday to Friday between 8.00am and 5.00pm local time. Click here to view Carer Gateway resources.

If you are a carer and would like to register with Carer Gateway, please call 1800 422 737.

If you are an agency and would like to refer a carer to Carer Gateway, please call 1800 422 737 or complete our online referral form.