Carer Gateway for Young Carers

Home Information for Young Carers Carer Gateway for Young Carers

Carer Gateway Services

Practical support for young carers.

What is Carer Gateway?

Carer Gateway is an Australian Government initiative for family carers in Australia. The young carer team will be able to talk you through the process of understanding your unique caring situation and finding the right supports for you. It provides a mix of free online, telephone and in-person supports, services and advice. These services have been designed and tested by carers to help reduce stress and build resilience in the caring role.

In addition to a number of resources available through the Carer Gateway website, supports and services are being delivered throughout the states and territories. For Western Australia, Carers WA is leading the delivery of these services, in partnership with our delivery partner, HelpingMinds.

To access Carer Gateway services call 1800 422 737 or request a callback by completing our online form here.

What services are available through
Carer Gateway?

In-person peer support groups
An opportunity for carers to share stories, knowledge and experience in a safe and supportive environment. Groups meet regularly on a drop-in basis.
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Tailored support package
Packages combine a range of practical supports to assist with the caring role or help access education or employment.
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Carer coaching
Coaches work with carers one-on-one to explore any personal goals and find a balance between responsibilities as a carer and their own needs.
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Emergency respite
Available for carers who experience an urgent and unplanned event that temporarily restricts their ability to continue caring such as illness or injury. Please note that this is not a crisis service.
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Available in-person, online or over the phone through qualified and accredited counsellors.
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Online supports
Skills courses, self-paced coaching and community forums can be accessed via the Carer Gateway website.
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Please note: Services are free to access for anyone looking after a family member or friend with disability, a medical condition, mental health challenge, alcohol or substance dependency or someone who is frail due to age. Access does not affect any other state or territory carer services, young carer bursaries or other services delivered through My Aged Care or the National Disability Insurance Scheme.

Contact Us

To access support that is tailored to your individual needs and goals, please complete a referral or self-referral form or call us on 1300 227 377.

Please note, this is not an emergency or crisis service. If the situation is an emergency, please contact Emergency Services on 000, Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800.