Department of Health
WA Health is introducing a new Electronic Medical Record (EMR) across public hospitals and health services in Western Australia. This is the largest clinical and digital transformation WA Health has ever undertaken, and a once-in-a-generation opportunity to improve how care is delivered across the state. The EMR Program has been working closely with the Health Consumers’ Council and the EMR Program Consumer Reference Group for some time to establish strong foundations for consumer input into the Program. This work has helped shape how consumers are involved and has informed key principles around safety, equity, privacy and trust, including the development of the EMR Program’s Consumer Charter. As the Program moves into more detailed decision-making, it is now important to broaden consumer involvement and build a large, diverse pool of consumers who can contribute across different areas of care. This helps ensure decisions reflect the experiences of people with different health needs, backgrounds and interactions with the WA health system. The EMR Program is currently working through important decisions about how care is delivered across WA, including where it makes sense for things to be done in the same way everywhere. To support this, the Program is setting up a number of Clinical Advisory Groups, working groups and committees. These are groups of clinicians and other experts who look at specific areas of care and help guide decisions about how the EMR should support safe, high-quality care across the system. Many of the topics these groups consider affect how people experience care in real life – for example, how care teams work together, and what it’s like to move between hospitals and services. Because these decisions will shape how care works for many years to come, it’s important they are informed by the experiences of patients, carers and families. Your input helps ensure decisions are grounded in what actually works well, what’s difficult, and what could be improved, so care can be delivered more consistently and in ways that better support people across WA.
Who we’re looking to hear from: We are seeking people of different ages, cultural backgrounds and life experiences, people living in metropolitan, regional and remote areas, carers and family members, and people with experience of different health services and conditions. Having a wide range of perspectives helps ensure the EMR works well for the many different people who use WA Health services. You don’t need any technical knowledge. What matters is your experience of care as a patient, carer or family member, and your willingness to share that experience in a way that helps improve care for others.
We are seeking Expressions of Interest (EOI) from individuals who are experienced in representing consumer perspectives to join a pool for the following roles:
Most meetings will be held online and are designed to be accessible using common devices.
Some people may be invited to join a Clinical Advisory Group with a regular (likely monthly) commitment, while others may be invited to take part in short-term or topic-specific discussions where their experience is particularly relevant.
The Program is still evolving, so topics, timing and levels of involvement will vary. Commitment expectations will be discussed in advance of your appointment.
Department of Health