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Information for Rural and Remote families

The Department of Communities has made a commitment to engage with people with disability, their families, carers and communities in rural and remote parts of Western Australia.

The NDIS in WA is establishing regional hub and spoke models across Western Australia, to provide local area coordination and facilitate easier access to the NDIS in WA for rural and remote participants. People will be informed of how to access the NDIS in WA and the types of support available through the Local Coordinator who is local to their region.

Local Coordination will provide supports to people through outreach. This may include a regular visiting service to rural locations or smaller communities, or co-location with other agencies or providers in region.

In recognising the challenges associated with service provider viability, the NDIS in WA will support creative models of service delivery and acknowledges that these models will likely vary from place to place, in order to build upon localised service systems that already exist. Collaborative partnerships using local expertise will be important in these communities; and in some remote areas, the provision of personal supports and training may be established to meet the needs of participants in the event of provider failure, and when no provider is available.

The use of technology to provide services and support for a range of people with disability will be a general approach across all rural and remote areas. The NDIS in WA will consider opportunities to use technological solutions to deliver supports and services across large distances and too, sparse populations. In developing creative approaches, it will be important for participants to provide feedback on what works for them.