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Employment

Carers WA values its dedicated and skilled employees and aims to create a flexible, supportive and family and carer friendly workplace.

Assessment and Planning Officer

The Assessment and Planning Officer is responsible for the first line client contact undertaking the assessment and planning processes. This new service is currently being established by the organisation following the award of a tender to be the Regional Development Partner for new carer support services funded by the Department of Social Services. The role initially involves assisting the Program Manager on the service implementation processes for Assessment and Planning to enable commencement in April 2020.  After this time the post-holder will become part of a growing team of up to 15-20 staff members whose role is to assess the needs of carers and ensure that an appropriate support plan is prepared. The role requires the ability to work as a team member and communicate professionally and empathetically with carers.  Post-holders will also be required to liaise with a wide range of partner organisations to raise awareness of carers within the broader community.

Selection Criteria:

  • Experience in the NGO and/or healthcare sectors with direct supports to clients.
  • Experience in the advisory, assessment and/or planning processes for clients.
  • Experience of client case management and referral processes.
  • Demonstrated capacity to develop and maintain effective relationships with a range of stakeholders.
  • Understanding and empathy of carers, health, mental health, ageing and disability issues.
  • Proven competence in supporting individuals, families and groups.
  • Significant experience using computer software including Microsoft Suite, CRM and/or customised client databases.
  • Well-developed communication skills both verbal and written.
  • Experience of working flexibly including active participation in change management.
  • Current driver's licence, as state travel will be necessary.
  • National Police Clearance issued within the last three months (or ability to obtain).
  • Although not an essential requirement, a relevant qualification will be highly regarded.

Full job description available for download here.

Applications close at 4.00pm on Monday, 30th September 2019. 

Program Manager

The Program Manager is responsible for the management of a selection of Carers WA programs which may vary periodically. At this time the organisation is growing significantly and the post holder will be allocated to the Assessment and Planning service which is a core function of the Integrated Carers Support Service. This new service is currently being established by the organisation following the award of a tender to be the Regional Development Partner for new carer support services funded by the Department of Social Services. The role initially involves leading on the service implementation processes for Assessment and Planning to enable commencement in April 2020. After this time the post-holder will lead a growing team of up to 15-20 staff members whose role is to assess the needs of carers and ensure that an appropriate support plan is prepared. The Program Manager will be responsible for managing the team ensuring delivery of all contracted outcomes within the assigned budget including that all reports are delivered to the required standard and deadlines set by the contract agencies, CEO and the Board. The role requires the ability to work with other Managers and a wide range of partner organisations to raise awareness of carers within the broader community. Periodically the role will be involved in the development of submissions to government to seek funding for enhanced or new services for carers.  

Selection Criteria:

  • Minimum five years’ experience in the management of program or service staff from a range of professional disciplines including counselling, social work and community services.
  • Experience of client case management processes (including assessment and client service planning).
  • Analytical, planning and program/business development skills.
  • Experience in preparing contract reports to State and/or Federal agencies and meeting contractual outcomes.
  • Experience in delivering presentations to large audiences of people from diverse professional/social backgrounds.
  • Demonstrated capacity to develop and maintain effective relationships with a range of stakeholders.
  • Understanding and empathy of carers, health, mental health, ageing and disability issues.
  • Proven competence in supporting individuals, families and groups.
  • Significant experience using computer software including Microsoft Suite, CRM and/or customised client databases.
  • Well-developed communication skills both verbal and written.
  • Experience of working flexibly including active participation in change management.
  • Current driver's licence, as state travel will be necessary on occasion.
  • National Police Clearance issued within the last three months (or ability to obtain).
  • Although not an essential requirement, a relevant qualification will be highly regarded.

Full job description available for download here.

Applications close at 4.00pm on Monday, 30th September 2019.