Info &

Home Info & Resources COVID-19 Support

COVID-19 Support

Due to the WA COVID-19 transitional period, we want to ensure you are aware of where you can access information and updates to services, including our own. 

The Carers WA office continues to remain closed with face-to-face activities limited during this time. We will continue to provide support online and via telephone. 

For support and assistance please contact:

Carers WA: 1300 227 377 

Carer Gateway: 1800 422 737 

For additional support please contact one of the helpline specialists below which operate 24/7: 

Beyond Blue: 1300 224 636 

Lifeline: 13 11 14 

Suicide Call Back Service: 1300 659 467 

Immediate Risk of Harm: Triple Zero (000) 


Advice for carers

Translated coronavirus (COVID-19) resources from the Department of Health website can be viewed here. 

Updated information from the WA State Government can be found on their webpage. Additional information from the Department of Health is available. 

The Australian Department of Health have released a guide for protecting your loved one with a disability and yourself during this time. Visit the webpage to read more information and to access the guide. 


Delivery Services and Community Help


Pharmacies can offer a free monthly delivery of medication under 500 grams for those unable to access essential medication. Set-up through the Australia Post Express Post network, more information is available on the Department of Health website. 


Coles and Woolworths click and collect and home delivery services are still available. Please check their websites for updates and product limits.


Intrastate Travel

For more information about the WA travel restrictions, please visit the WA Government COVID-19 coronavirus: Travel advice website or contact WA’s dedicated COVID-19 phone line on 132 68 43 (Monday – Sunday, from 7.00am – 10.00pm).